Community Resources

This section will direct you to current hoarding services available in the city of Toronto as well additional community supports.  Please refer to our resource maps for more resources.

Community Services

Hoarding Services and Supports

Toronto Hoarding Support Services Network: For information on the type of services THSSN provides please click our about page or call 416-482-4622

Sunnybrook Health Sciences; Frederick Thompson Anxiety Disorders Center

The Frederick Thompson Anxiety Disorders Centre runs a bibliotherapy group for individuals with hoarding disorder, using the book “Buried in Treasures” (BIT) by Tolin, Frost and Steketee (Oxford University Press, 2014).  BIT short term support groups have been shown to be effective at reducing symptoms of hoarding in controlled studies.  Participants meet weekly for 15 sessions, and groups are offered three times per year at Sunnybrook Health Sciences Centre.  Interested individuals must be referred by a physician. Referral information can be found at the Thompson Centre website at: The Thompson Centre also offers a psychiatric consultation service; further details can be found on the website.

Mood Disorders Association of Ontario- Toronto Drop-In Clearing the Clutter

A free peer support group for people living with hoarding tendencies. No registration required.

Meetings: 1st, 3rd & 4th Thursdays of each month from 7:00-8:50pm

Location: Mood Disorders Association of Ontario

36 Eglinton Ave. W.  Suite 602

Toronto, Ontario M4R 1A1


For more information:

Mental Health, Addictions, and Supportive Housing

The Access Point:

The Toronto Mental Health and Addictions Access Point is a centralized point where you can apply for individual mental health and addictions support services and supportive housing.  The Access Point provides coordinated access to a number of services within a larger network of Toronto service providers through one application and intake assessment process. Find out more by clicking here:


Community Mental Health Programs

Mental Health Peer and Family Programs:

Mood and Anxiety Disorders:


Crisis Outreach Service for Seniors

COSS teams provide crisis support services to seniors with mental health (including dementia) or addictions crisis in the City of Toronto. The partner organizations work together to provide client and caregiver focused services available from 9am to 5pm, 365 days a year.

Please Call Toronto Seniors Helpline: 416-217-2077

City of Toronto Vulnerable Adults and Seniors (VAST)

Public Health Nurses on the Vulnerable Adults and Seniors team respond to calls from family, community members and/or agencies with concerns about people living in challenging situations (bed bugs, hoarding, unsanitary conditions, complex physical/mental health conditions, risk for eviction, etc.). The team provides services to vulnerable adults and seniors, with a focus on older adults over 55 years.

To make a service request:

  • Call Toronto Public Health at 416-338-7600 and ask to speak to a Public Health Nurse, or
  • E-mail  with your concern and contact information.

The Vulnerable Adults and Seniors team will:

  1. Initiate contact with the client within three business days.
  2. Help make a plan of action.
  3. Follow up with appropriate services and supports.

For more information please click here

Tenancy Risk Reduction Service to Seniors: CHATS

This Program seeks to aid York Region older adults (age 55 plus or those with an age related condition) with low to moderate income who are living in poor environmental conditions and are at risk of losing their tenancy.

Services include:

  • Extreme cleaning, minor repairs, and/or clutter reduction to create safer living environment
  • Advocacy regarding tenant/landlord issues
  • Short-term therapeutic intervention with an occupational therapist
  • Case management with a specialized geriatric mental health case manager for mental health issues associated with hoarding
  • Longer term case management to ensure connectedness to community support

For further information about this program call CHATS at 905-713-3373 ext. 6082 or email

Crisis Intervention

Gerstein Crisis Centre

The Gerstein Crisis Centre is a 24-hour community based crisis service for adults 16+ in the City of Toronto, who are dealing with a serious mental health issue, concurrent or substance use issue and are currently in crisis. For more information please click is an innovative website that puts accurate and up-to-date information about health services at the fingertips of consumers and health care providers in Toronto, Ontario.

Crisis Lines:

Crisis Outreach Services for Seniors

The Crisis Outreach Services for Seniors offers: mobile crisis intervention and counselling to older adults; short-term intensive case management; harm reduction and concurrent disorders services; limited primary care and nursing; mental health and addictions assessment, counselling and referrals.

Toronto Senior’s Helpline 416 217 2077

Cognitive Behavioural Therapy

For people looking for Cognitive Behavioural Therapists, here you can find a list of professionals covered by OHIP.

A directory to additional CBT therapy in the City of Toronto

Centre for Addiction and Mental Health Accessing camh:


ReUseIt Toronto

City of Toronto website that lists the details of a wide variety of places to donate items. Includes ones that will pick up from client home (eg Clothesline)

RECYC-MATTRESSES- mattress donation program Click here.

Lens Crafters – One Sight. Click here.

Second Life Books

Second Life Books is located out of Concord where there is a warehouse that is used to collect all books and other paper ie. Newspaper and magazines. Books are inspected and cleaned; if infested books will be put in a secluded area for a period of time to rid of any infestations. Items are sorted in various groups to include donations to Salvation Army, schools, and other areas that accept donations. Up to 60% of book pick up fall into this category. 40% of the books only collected will be resold to Amazon these funds go toward the operation of this warehouse and staff. The balance of papers and magazines are brought to a recycling facility where there is a small fee that is either charged or collected. They do pick up all around the GTA up to Hamilton and sometimes a little North of the City as well. All pick up for any clients are FREE.